Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Effective Date: January 15, 2025

1. Information We Collect

When you engage with our financial model building education services, we collect several types of information to provide you with the best learning experience possible.

Personal Information

  • Full name and contact details
  • Email address and phone number
  • Educational background
  • Professional experience level
  • Payment information (processed securely)

Usage Information

  • Course progress and completion rates
  • Assignment submissions and feedback
  • Platform interaction patterns
  • Technical data (IP address, browser type)
  • Session recordings for improvement purposes

2. How We Use Your Information

We use your information primarily to deliver high-quality financial education services and improve your learning experience. Here's exactly how we put your data to work:

Purpose Data Used Retention Period
Course delivery and progress tracking Account details, learning progress Duration of enrollment + 2 years
Communication about courses Name, email, phone number Until you opt out
Payment processing Billing information 7 years (tax compliance)
Platform improvement Usage patterns, feedback 3 years aggregated

We also use your information to send you relevant updates about new courses, industry insights, and educational opportunities. You can opt out of these communications at any time.

Australian Privacy Compliance

We operate under the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988. As an Australian educational provider, we ensure all data handling practices meet strict local privacy standards. Our privacy officer regularly reviews our practices to maintain compliance with evolving privacy regulations.

3. Data Sharing and Third Parties

We're selective about who we share your information with. Here's our complete list of data sharing scenarios:

  • Payment processors: Secure payment handling through certified Australian payment gateways
  • Email service providers: Course communications and educational content delivery
  • Analytics services: Anonymous usage data to improve our platform (IP addresses anonymized)
  • Customer support tools: Help desk software to resolve your queries efficiently
  • Legal compliance: Only when required by Australian law or valid legal process

We never sell your personal information to marketers, data brokers, or other third parties. Any service provider we work with must sign strict data protection agreements and demonstrate compliance with privacy standards.

4. Your Privacy Rights

You have significant control over your personal information. Here are your rights and how to exercise them:

A

Access Your Data

Request a complete copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.

C

Correct Information

Update incorrect or outdated information in your account. You can do this directly through your student portal or by contacting us.

D

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements. We'll confirm when deletion is complete.

O

Opt Out

Unsubscribe from marketing communications at any time. Course-related communications will continue for active enrollments.

P

Data Portability

Receive your data in a structured format that you can transfer to another service provider if you choose.

R

Restrict Processing

Limit how we use your information in specific circumstances while maintaining essential account functionality.

5. Data Security Measures

Protecting your information is a priority that goes beyond basic compliance. We've implemented comprehensive security measures:

Technical Safeguards

  • 256-bit SSL encryption for all data transmission
  • Regular security audits and penetration testing
  • Secure cloud hosting with Australian data centers
  • Multi-factor authentication for staff access
  • Automated backup systems with encryption

Operational Security

  • Staff privacy training and confidentiality agreements
  • Limited access based on job requirements
  • Regular privacy impact assessments
  • Incident response procedures
  • Vendor security requirement compliance

In the unlikely event of a data breach, we'll notify affected individuals within 72 hours and take immediate steps to secure the breach and minimize any impact.

6. Data Retention and International Transfers

We keep your information only as long as necessary to provide our services and meet legal requirements. Most course-related data is retained for two years after course completion to support ongoing learning and certification needs.

While we primarily store data within Australia, some service providers may process data internationally. When this occurs, we ensure adequate protection through:

  • Contracts requiring equivalent privacy protection
  • Regular monitoring of international privacy standards
  • Data processing agreements that meet Australian requirements
  • Preference for providers in countries with strong privacy laws

Your Control Over Data Location

If you prefer your data to remain exclusively within Australia, please let us know when enrolling. We can accommodate this request, though some features may be limited.

7. Changes to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur to our practices. When updates are made, we'll:

  • Send email notifications to active students about material changes
  • Post prominent notices on our website and learning platform
  • Provide a summary of key changes in plain language
  • Allow a transition period before implementing significant changes
  • Archive previous versions for your reference

Continued use of our services after receiving change notifications indicates acceptance of the updated privacy policy. If you disagree with changes, you can contact us to discuss your options or request data deletion.

Privacy Inquiries and Requests

Have questions about your privacy or need to exercise your rights? We're here to help and typically respond within 48 hours.

Privacy Officer:
tariveloza Financial Education
Address: 7 Lilley St, East Toowoomba QLD 4350, Australia
Email: support@tariveloza.com
Phone: +61 438 080 181

For formal privacy complaints that we cannot resolve directly, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.